Product · Maintenance
From request to closed work, every step is clear.
A work order in Waiotech follows a clear path: draft, prepared, released, in progress, completed and closed. Tap any state to see what the work order holds at that point, and who moves it forward.
At this point
- Target and problem from the request
- Maintenance class and priority
- Plan still freely editable
Who acts
At this point
- Minimum planning contract met
- Tasks, procedure and requirements
- Expected evidence
Who acts
At this point
- Execution package authorized
- Who released it, and when
- Start readiness evaluated separately
Who acts
At this point
- Result of each task
- Parts used and labour
- Photos and observations at the equipment
Who acts
At this point
- Completion record and evidence
- Equipment condition after the work
- Limitations and findings
Who acts
At this point
- Work verified
- Closed with reason and time
- Equipment history updated
Who acts
At this point
- Reason for the hold recorded
- Work resumes with the same history
Who acts
Can be cancelled with a reason at any point before completion.
01 · Work requests
Whoever sees a fault reports it; the supervisor decides.
Requests come from operators, technicians or anyone on the plant team, straight into a review queue. The outcome is explicit: accept, reject, duplicate, more information required, or defer.
Review outcomes
02 · Preparation
“Prepared” means nothing is missing.
A work order becomes prepared only when the minimum planning contract is met. If something material changes later, it explicitly goes back to draft.
03 · Readiness and blockers
Released, but not yet ready to start.
Being released is not the same as being ready to start. If something blocks the start, the reason and how to resolve it are right there.
04 · Part shortage
A part shortage is a warning, not a blocker.
If a required part isn’t available after reservations, the work order shows a shortage marker. Planning and release carry on; the planner raises a replenishment from right there, and the marker clears when the part arrives.
Release went ahead; the shortage doesn’t block it.
05 · PM
From the PM plan to the work that actually happens this week.
You have a PM plan. What matters is knowing which jobs this week are actually ready to run.
Procedures and maintenance plans have published revisions. Each due date, by calendar or by a measurement point threshold, is recognized as scheduled work and becomes a work order before execution. Deferring or skipping needs a reason and a decision, and the obligation is never erased.
Reason: Screen 2 is under repair. · Decision: Ms Ahmadi
Reason: Screen 2 is under repair and the channel can’t run unscreened. Do it once screen 2 is back.AMs Ahmadi
06 · Closeout
Work is closed when it’s clear what happened.
Completion means each task’s result, a narrative, evidence, the equipment’s condition after the work, limitations, and any temporary repair. Then verification, then close. Findings can create the next job.
Pump baseplate bolts loose; likely vibration.
New work request submitted · WR-2321Connections
Where this connects
The work order is tied to a position and equipment in the plant model, its parts are reserved and issued from stores, and its result stays in the equipment history.
- Work orderWO-1042 · seal replacement
- ReservationSK-45 × 1 for this job
- Stock movementIssued from shelf B-3
- Equipment historyWW-P-RAS-01 · pump B
Common questions
If a part doesn’t arrive, is the work order stopped?
No. A part shortage is only a marker on the work order; it doesn’t stop planning or release. If a supervisor decides to put running work on hold, that’s a separate decision with its own reason.
How does emergency work start?
Urgent work has an emergency start with a defined minimum: target, one immediate task, a reason, an authorized person and an owner team. Bypassed controls are recorded and followed up afterwards.
Can PM be based on run hours?
Yes. A due date can be calendar-based or triggered by a measurement point threshold, such as run hours or vibration.
If someone recommended Waiotech to you, the next step is a short conversation.
Tell us about your plant and how you work today, and we’ll show you Waiotech on work like yours.